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Frequently asked questions
Can I have the same editor if I submit in parts?
Yes, we would assign the same editor to each order that you submit to ensure consistency.
Can I request the same editor as before?
Absolutely! Simply note this on the order form and we will assign your new order to the editor who completed your earlier work, subject to their availability.
Can you work to a specific style guide or format?
We can edit documents to specific style guides or formats.
Our 300+ editing professionals include format specialists across all of the main style guides, including AMA, APA, Bluebook, Chicago, Harvard, IEEE, MLA, and OSCOLA. Be sure to specify any special requirements in your order notes when placing an order.
If your university or publishing house has provided specific guidelines, we may be able to accommodate these. Please contact us if you have any questions.
Do you accept LaTeX files?
We are unable to edit LaTeX files directly. However, if you export or copy and paste your LaTeX source code into a Microsoft Word document, we will leave any programming commands untouched. You can then review our changes in Word and copy and paste the text back into your LaTeX editor.
Do you offer writing, paraphrasing, or translation services?
No, we do not offer these services. We focus on providing a premium-quality editing and proofreading service.
Do you have a money-back guarantee?
If you are not satisfied with the service that you have received and can cite valid reasons, we will issue a partial or full refund. Please contact us if you have any questions.